Never lose a jobbecause you couldn't answer the phone.
You're under a sink and the phone rings. Idra answers, takes the details and has you call back. If it's an emergency, it puts the call straight through to you.
By leaving your number you agree to be contacted by Idra. No newsletter, no other use. See the privacy policy.
Ready
Idra
AI receptionist · answers the phone
Start the demo
Press and talk the way a customer would. It really answers.
Try saying:
- “A pipe has burst.”
- “The bathroom is flooding.”
- “I have no hot water.”
- “How much to unblock a sink?”
- “Do you have anyone free tomorrow?”
- “I can smell gas.”
You are talking to a demo company's assistant. The demo lasts 90 seconds at most and collected data is deleted automatically.
You work. Idra answers.
No voicemail, no call centre. Idra answers for you, takes the details and sends them to you. Then you call back, when you can.
A customer calls and you can't pick up
Your hands are busy, you're driving or it's late. Idra answers with your company's name and says straight away that it's an automated assistant.
It takes the details and understands the problem
It asks for name, phone, address, what's going on and how urgent it is. One question at a time, the way someone in your office would.
It all lands on WhatsApp and you call back
A summary with who called, what the problem is and what the job is worth in euros, estimated. One tap to call back.
If it's an emergency, the call comes to you.
Idra doesn't treat every call the same. When damage is happening right now it doesn't take notes: it hands you the customer. And when people are in danger, it hands the call to nobody.
What counts as an emergency
Water flooding, water reaching the flat below, a pipe nobody can shut off, a boiler down in winter with elderly people or children at home. Everything else is a normal job and waits for your call back.
What happens
Idra transfers the call to your mobile immediately. If you don't pick up, it tells the customer you'll ring back within minutes and it reaches you on WhatsApp marked EMERGENCY, with the address and the number.
If it's dangerous, it doesn't call you
A smell of gas, suspected carbon monoxide, water on the consumer unit: there Idra tells the caller to get out and ring the fire brigade, and ends the call. Keeping them on the line to reach you would cost them the seconds they need to leave the house. You find out immediately afterwards.
Do the sum with your own numbers
Idra costs €149 a month. You only need to win back one job to cover it.
We count only one missed call in three as real work: the rest are people shopping around, wrong numbers, callers who ring back. We would rather the number were low and honest.
One price, everything included
One recovered job a month and Idra has already paid for itself.
Idra
For one business with one phone number.
€1,490/year · you save €298
No setup fee. No VAT to add.
Includes:
- Answers every call when you can't
- Urgency assessment for every call
- Customer details taken and your call back set up (or direct booking, if you turn it on)
- Notification with summary and estimated job value
- Transcript and summary of every call
- A panel for rules, hours, services and billing
- Cancel any time
Money-back guarantee: cancel within 14 days of purchase, monthly or annual, for a full refund. The subscription renews automatically and you can turn off renewal any time from your dashboard. If you buy as a consumer you also have the statutory right of withdrawal (art. 52 Italian Consumer Code).
Two minutes on the phone
We call you, ask a few questions about your business, and tell you straight away whether Idra makes sense for you. If it doesn't, we'll say so.
By leaving your number you agree to be contacted by Idra. No newsletter, no other use. See the privacy policy.
English or Italian, whichever your customers speak. It introduces itself with your company name and copes with people who explain the problem in a muddled way or with a strong accent. British and Australian accents are coming next.