Skip to content

The receptionist for the trades.You work. Idra answers.

Idra · AI receptionist · answers the phone

How it works

It answers, takes the details and tells you.

No voicemail, no call centre. Idra answers for you, takes the details and sends them to you. Then you call back, when you can.

  1. 01/03

    A customer calls and you can't pick up

    Your hands are busy, you're driving or it's late. Idra answers with your company's name and says straight away that it's an automated assistant.

  2. 02/03

    It takes the details and understands the problem

    It asks for name, phone, address, what's going on and how urgent it is. One question at a time, the way someone in your office would.

  3. 03/03

    It all lands on WhatsApp and you call back

    A summary with who called, what the problem is and what the job is worth in euros, estimated. One tap to call back.

Configuration

You set the rules.Idra applies them on every call.

Idra doesn't arrive with one script for everybody. Four settings define how it answers: we establish them with you at activation, based on your area, your hours and the work you take. They can be changed at any time.

  • 01.

    When it picks up

    Every call, or only the ones you don't answer: your phone rings for a few seconds and, if you're not available, the call passes to Idra. Enabled through your carrier, at no extra cost.

  • 02.

    What you consider urgent

    A boiler down in January is not a socket that needs replacing. You decide which jobs are flagged to you as urgent and which can wait for your call back.

  • 03.

    What it may do on its own

    It collects the customer's details and number for your callback, and tells you what is needed and how urgent it is. You set the appointments: Idra never commits you to anything.

  • 04.

    Coverage and excluded jobs

    The area you cover and the jobs you don't take. These aren't general guidance: they are limits applied on every call, even when the customer pushes.

Integrations

It plugs into what you already use.

It does not ask you to change software: it works with the phone you have and the channels in your pocket.

  • Live

    WhatsApp

    Every call reaches you summarised, with the estimated job value. Reply from there.

  • Live

    Google Calendar

    Connect it in one click: Idra sees when you're busy and tells the caller when you're likely to ring back.

  • Live

    SMS to the customer

    A courtesy text if the call does not go through.

  • Live

    Your existing number

    When you are busy or don't pick up, the call goes to Idra. The number stays yours: no business cards to reprint.

  • Live

    Telegram

    If you do not use WhatsApp for work, the alert lands there instead.

  • A different case?

    A job-management app, a phone system, a way of working that is all yours: write to us and we will look at it together.

What it costs you

Run the numbers for your business

8
€150
Work slipping away each month€1,732

Idra costs €99 a month. You only need to win back one job to cover it.

We count only one missed call in three as real work: the rest are people shopping around, wrong numbers, callers who ring back. We would rather the number were low and honest.

Pricing

One clear price, everything included

One recovered job a month and Idra has already paid for itself.

Solo

€99/month

Billed monthly, cancel any time

The first 14 days are free

For the tradesperson who works alone and can't answer while on a job.

  • 200 minutes included a month
  • WhatsApp alerts to the owner
  • A web page for your business: +€39/month (free with annual)

Team

Recommended
€199/month

Billed monthly, cancel any time

The first 14 days are free

For a business with a few workers and a phone that rings all day.

  • 400 minutes included a month
  • WhatsApp alerts to you and 2 more people
  • A web page for your business: +€39/month (free with annual)

Business

€499/month

Billed monthly, cancel any time

The first 14 days are free

For the company with an office, several vans and a lot of calls.

  • 1000 minutes included a month
  • WhatsApp alerts to you and 5 more people
  • A web page for your business: +€39/month (free with annual)

Every plan includes

  • Answers when you can't
  • Urgency assessment for every call
  • Customer details taken and your call back set up
  • WhatsApp alert with summary and estimated job value
  • Transcript and summary of every call
  • A panel for rules, hours, services and billing
  • Monthly with no lock-in: cancel any time

14-day free trial: nothing to pay today, the card is only needed to start the trial. No setup fee. No VAT to add.

Included minutes are an allowance, not a cut-off: go over and Idra keeps answering. Extra minutes cost €0.40 each and we never invoice them without telling you first: we call you and work out together whether the next plan is the better deal. Need more than 1000 minutes a month? Write to us on WhatsApp.

Monthly cancels any time. And after the trial, a 14-day money-back guarantee from the first charge. Already subscribed? Manage or cancel it here.

Two minutes onthe phone

Chat on WhatsApp

By leaving your number you agree to be contacted by Idra. No newsletter, no other use. See the privacy policy.

FAQ

What tradespeople ask us

Answers to the questions we hear most often.